Banking & Financial Services
Generating Banking Impact
Genpact's experience in delivering commercial banking solutions spans the globe and a wide range of industries, from Healthcare, Energy, and Manufacturing to Transportation, Franchise Finance and Real Estate. We help clients design, transform, and run advanced commercial banking operating models that drive greater efficiency, effectiveness, and governance at scale.
Our commercial lending origination platform brings together business process, analytics, technology, and a globally located, highly skilled workforce to help customers improve transaction lifecycle. With multi-shore solutions, Genpact streamlines originations, manages risk, and maintains compliance with a focus on making client organizations agile, innovative, and strongly connected to stakeholders—the hallmarks of an intelligent enterprise.
Genpact Commercial Banking Services combines our process excellence with analytics and IT solutions to help reduce costs and enhance business efficiency. Our solutions include:
Genpact asset financing includes support to operations related to office equipment, IT, construction, automotive and commercial vehicles, and health care equipment, with an expertise in servicing vendor and dealer finance. Genpact operates as your strategic partner, eliminating early-stage delinquencies and improving operating margins. We work with numerous lending technologies in all areas of equipment finance.
Genpact has been focusing on OLFM for over 14 years, with a distinctive approach to strong program governance and alignment to business outcomes, as well as an innovation lab with more than 100 trained OLFM consultants. Our proprietary OLFM In A Box solution helps accelerate implementations by at least 30%.
Genpact is the world's largest outsourcing provider to commercial banking in terms of number of skilled FTEs, number of products served, and size of portfolio managed. We offer services that spans processes like originations, credit, loan administration, portfolio management and auto finance.
Genpact offers a scalable cloud-based originations system, which helps clients streamline processes for asset finance, commercial & industrial loans, commercial real estate, and small business banking. GRADE also offers features that facilitate risk management and portfolio management.
VGRADE offers engagement risk stratification, vendor, and third-party risk reviews, online weighted due diligence assessments, data provider and bureau interfaces, reports, dashboards and questionnaire management.
Genpact's Intelligent OperationsSM, help deploy advanced operating models that address specific industry needs and foster growth, manage cost, and drive compliance across business functions in the commercial banking industry. Our approach identifies key links between processes and establishes detailed benchmarks to provide continued process improvement, transform business processes and generate greater growth and profitability to help clients reach their goals.
Our client successes include:
Helped one of the world's largest commercial finance companies reduce $80 million of its selling, general, and administrative expenses
Enabled an equipment leasing and lending company to identify additional income of $25 million annually by eliminating inconsistencies in agreements, designing an accurate deal setup process, and optimizing waivers
Improved gross margins by 6% for a commercial finance company, resulting in increased operating income of $9 million, using analytics to implement targeted late-fee strategies, combined with effective pricing audits
Helped a large business-to-business collections organization eliminate $100 million in delinquency while increasing productivity by 30%