Commercial Banking Services | Genpact
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Commercial banking

Faster loans, happier customers

commercial banking services

Overview

To become industry leaders, commercial banks need to embrace a customer-first operating model. At Genpact, we combine process excellence with cutting-edge technologies to drive results and make your business more competitive and agile.

Featured solutions

Fast-track your digital transformation journey with our commercial banking products and solutions. Whether you want to speed your credit decisions, generate better customer insights, or improve customer experience, our solutions deliver on all your commercial banking needs.

Finastra Fusion Loan IQ

Transform your entire commercial lending value chain with our delivery expertise on the full range of operations and technology Loan IQ services, including but not limited to loan servicing, implementation, migration, upgrades and maintenance.

Commercial lending-as-a-service

Modernize lending operations, expedite credit decisions, and deliver exceptional client experience with our modular, end-to-end commercial lending-as-a-service solution.

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Small business loans

Shorten cycle times for credit decisions with our proprietary platform, Cora Loan Originations, with modular, pre-integrated components for loan origination, risk assessment, and workflow automation.

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Asset finance-as-a-service

Expand your portfolio, reduce operating costs, and control delinquencies with our cloud-based asset finance servicing platform, that uses advanced technologies such as generative AI.

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Commercial real estate

Achieve scalability and efficiency in commercial real estate with our target operating model design, process re-engineering, and end-to-end business processes management solutions.

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Data-driven banking

Transform data into actionable insights to drive business decisions that enhance customer and employee experience, enable accurate forecasting of resource needs, and drive overall performance.

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  • Customer and employee experience

Commercial banking and the customer experience imperative

Commercial bank leaders will be those who use AI holistically and invest in customer experience.

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Why Genpact

With over 4,000 lending and finance experts based in 18 countries, we have the data and experience to take an insight-driven, customer-centric approach to commercial banking. Our services and solutions deliver scalability, growth, and compliance.

Featured intelligent production support for a multinational investment bank

Intelligent production support for a multinational investment bank

This investment bank can now predict and proactively respond to client issues thanks to an AI-powered, self-learning, production support solution.
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Featured secure communication powered by google cloud

Secure communication powered by Google Cloud

Discover how Enquero, a Genpact company, helped a fintech services provider build a scalable and secure communications platform with Google Cloud.
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Featured helping small businesses while protecting taxpayers dollars

Helping small businesses while protecting taxpayers' dollars

Genpact helped Primis bank process 40% more loans, identify a potential fraud rate of 3%, and increase deposits from new customers by 10%. Learn how.
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$200

billion in assets managed

+18

global delivery centers

+4,000

domain experts

How we think

Learn how to maintain strong bonds with commercial customers, even in a distributed work environment. Tap into our latest thought leadership.
Hero how crisis proof is your financial organization
  • Resilience

How crisis-proof is your financial organization?

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  • AI and data analytics

Banking on collaboration: How to connect business and technology leaders

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  • AI and data analytics

How banks can improve customer care now with generative AI

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  • Change management

Securing support: How to get bank executives to back digital transformation

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Like what you see?

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