Digital
Products and Services
Transformation happens here
Digital technologies offer unprecedented opportunities, but true digital innovation is hard to achieve. Only when digital technologies are combined with human experience and innovation and implemented in a flexible and scalable manner do companies become true digital leaders.
Genpact helps our clients to harness the power of digital through our unique portfolio of digital products and services. Enabled by Genpact Cora – our AI-based platform for digital transformation, our offerings range from robotic automation to analytics and artificial intelligence. Our products help companies drive innovation at scale.
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""Genpact aims to industrialize and speed up the adoption of new digital process models across the organization, by providing a consistent framework, and ultimately products, that enable next generation process adoption.""
John Willmott
CEO, Nelson Hall
"“Digital improves revenue, growth, price, losses, working capital, and automatically drives efficiency""
NV “Tiger" Tyagarajan CEO, Genpact
"“Digital technology is fundamentally changing customer's behavior and business models which are both a threat and an opportunity.""
Mark Evans CFO, Telefónica, UK (O2)
Solutions
Our digital products and services portfolio offers companies the ability to leverage years of industry experience plus the latest digital technology all in one package. Learn more about what we can offer your company here:
Digital Banking & Capital Markets
While this isn’t entirely the case, the relationship between banks and their customers is undeniably changing. User experience matters more than ever before, and digital provides an opportunity for the banking and capital markets industries to better connect with their customers and make their operations more efficient at the same time. Companies that embrace digital transformation, and position themselves to address their customers' changing needs will inevitably win out- we’re here to help.
Digital Consumer Goods
Digital transformation presents a unique opportunity for the consumer goods and retail industries to address their customers' changing needs, and ensure sustainable growth. Effectively harnessing digital can help consumer goods and retail firms drive better customer engagement, accelerate growth through channels like mobile, better manage their supply chain, and drive higher margins.
Digital Hi-Tech
We work with over 40 global high-tech companies enabling them to increase agility, growth, and achieve cost optimization by reimagining their middle and back offices. By using aligned digital interventions and process optimization, augmented by advanced analytics, global delivery, and continuous learning, Genpact is enabling the technology industry to digitally transform standard operating models into levers for greater agility and growth.
Digital Industrial Manufacturing
Bringing digitally enabled transformation to the industrial enterprise relies on techniques such as design thinking to provide best-fit solutions in a practical, flexible, and scalable way. Leveraging our ecosystem of leading-edge analytics, technology, and machine-to-machine connectivity partners, we help industrial manufacturers transform for the digital age.
Digital Insurance
For insurers, competing in a digital market means having greater flexibility and agility in order to create value for their customers. As rapid digitization continues changing customer expectations, insurers can't simply bolt on digital technologies to their organizations and expect to see results. Genpact's digital portfolio helps insurers embrace digital technologies within their operating models to deliver better results for their customers and their bottom lines.
Digital Life Sciences & Healthcare
Digital transformation presents a unique opportunity for the life sciences and healthcare industries to address customers' changing needs, and ensure sustainable growth. Effectively harnessing digital can improve regulatory compliance, better manage adverse events, promote growth opportunities in new markets, and reduce costs.
Impact
A CPG giant reimagines order management
Using Cora OrderAssist, a large consumer packaged goods company optimized the supply chain with advanced analytics and AI. The result was higher revenue, accelerated speed-to shelf, a cost reduction of 30%, and a drop in out-of-stocks by 1%.
Flying high with machine learning
An airline company reduced downtime by 15%, resulting in more than $50 million in cost savings through a solution based on machine learning and capable of more accurately forecasting the need for critical parts.
Digital workflows for insurance: a good bet
A global insurer used Cora SeQuence to grow revenues and streamline product rollouts. The digitized process enabled the firm to capture data for high-value customers, increase speed of processing and time-to-market, reduce processing costs, and increase flexibility.
A better way to spread
When a financial institution managing accounts for 45,000 customers across 35 countries realized that their financial spreading process was impacting the bottom line they turned to Cora LiveSpread. This enabled them to process 80% of their financial statements automatically, and cut costs by 70%. Which means they improved customer satisfaction, compliance, and on-time credit decisions.
AI + Pharmacovigilance = Lower costs, faster detection, and safer customers
Cora PharmacoVigilance transformed the pharmacovigilance adverse event tracking and reporting for a global life sciences client by helping them leverage the power of artificial intelligence. Benefits included lower costs, faster and more sensitive signal detection, and a simplified, scalable operating model.
