Industrial Manufacturing & Technical Services
Generating Smart Industrial Insight Impact
In the current low-growth environment, global manufacturers fight for competitiveness by ramping up their innovation activity, increasing efficiency, and adding value to their offerings. At Genpact, we have more than 15 years of experience in helping global manufacturers improve their top-line revenues and optimize costs. We offer a range of analytical and insight services covering supply chain, risk, sourcing, inventory optimization solutions, and business intelligence and reporting.
Genpact powers intelligence across manufacturing enterprises through a unique combination of smarter processes, smarter analytics, and smarter technologies.
Genpact's deep Lean and Six Sigma process expertise, and effective IT have made us an industry leader in analytics, with over 3,600 analytics professionals, 90% of whom have advanced degrees in statistics, operations research, business management, and economics. Our analytics solutions include:
Supply Chain Management
Companies globally are facing increased supply chain complexity (global footprints, reduced response times, cost and demand volatility, complex supplier landscape) exerting pressure on key financial metrics (e.g., cost of procured goods, logistics, manufacturing, working capital, and cash flow) as well heightening supply chains’ risk profiles.
After Market Services
- Service Contract Analytics
- Warranty Analytics
- Reliability Analytics
Commercial Operations Services
- Pricing Analytics
- Risk Analytics (Operational, Market, and Credit Risk Analytics)
Sales and Marketing Services
- Business Research
- Sales Analytics
We also provide a range of services in research and media covering digital media consulting, social media monitoring, measurement, and analytics.
Genpact provides a cost-effective, scalable global delivery model including offshore locations, applies a targeted approach (significant revenue categories/geographies, at-risk products, etc.) and utilizes customized proprietary tools (e.g., Inventory Optimizer) and methodologies. We also leverage and augment clients’ existing resources and tools. Our technology solutions can be on-premise or cloud-based.
Some of the benefits accrued by our global manufacturing clients include:
Genpact helped a global chemical company improve working capital by a 27% reduction in on-hand inventory carrying costs and increased inventory visibility
Genpact delivered a 17% reduction in part cost and a savings of US$0.7 million through insights in various drivers of part cost and identifying the right negotiation levers
Genpact’s end-to-end approach delivers guaranteed realized savings. Genpact manages over 1,500 carriers across North America, Canada, Mexico, and Europe, and over 100,000 loads per year; we have identified carrier-sourcing cost reduction opportunities of US$33.5 million; we have delivered US$4 million in annual labor cost savings with Network Design, and optimization cost reduction opportunities of US$6.5 million; we have realized annual cost savings of US$1.5 million by reducing freight bill rejects and eliminating revenue leakages; we have reduced Open Cash by more than 80% (from US$6.4 million to US$1.1 million).