Financial Services Analytics

Risk Management

Generating Smart Financial Insight Impact

Genpact provides analytics services, including outsourcing, for risk management to more than 30 banking and financial services clients across the segments of retail finance, commercial finance, and capital markets. These cover a variety of lending product types, including personal finance, cards, auto loans, mortgages, equipment lending and leasing, vendor finance, commercial real estate, inventory financing, structured lending, and cash flow-based lending.

Our expertise spans the deal lifecycle and covers the areas of underwriting and originations, portfolio monitoring, business intelligence and reporting, risk analytics, including predictive analytics services, and collections analytics.

Our more than 1,500 risk analysts engaged in enterprise risk management functions cover credit risk analytics, market risk analytics, and operational risk analytics. We help our clients drive the key business outcomes of loss minimization, regulatory compliance, and reduced cost of operations.


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Genpact provides banking analytics for banking and financial services clients across the lifecycle of the deal from origination to collections. We have flexible engagement models to suit client needs—project-based engagements to solve specific problems over a period of time, full time dedicated resources through the Virtual CaptiveTM framework, and risk consulting services.

Genpact’s Smart Enterprise Processes (SEPSM) for risk management helps drive key business outcomes for our clients by improving the effectiveness of risk functions. It helps our clients look at process activities at a granular level and identifies key levers to improve performance through a combination of best practices and industry benchmarks.

Our risk management solutions can be summarized under:

Credit risk analytics across deal lifecycles from origination to collections:
This includes credit risk management, borrower financial and credit analysis, building scorecards for credit decisions, periodic portfolio review, credit risk rating and support for underwriting and portfolio management functions, fraud analytics, KYC services, and AML processes.

Operational risk management:
Genpact’s Enterprise Operational Risk Management solutions are based on years of process excellence. They include specific operational process reviews, risk control evaluation and self-assessments, credit and collateral management, data integrity, analysis and validation, business continuity planning, capital assessment and risk mitigation and fraud risk assessment services. We provide end-to-end and specific components on operational risk services aimed at enabling clients to enhance their enterprise-wide risk management capabilities.

Regulatory compliance:
Genpact has strong capabilities in the area of regulatory compliance, helping our clients manage their credit risk, operational risk, and market risk through the rigorous and evolving regulatory environment. Tools such as “Monitor” help with quick validation of existing scorecards, thereby enabling our clients to meet stringent deadlines.

Capital planning and forecasting:
Genpact has strong capabilities in portfolio analytics, including capital planning and loss forecasting, model development and validation, stress testing, and risk reporting, among others.


Genpact has been providing banking analytics to the Banking and Financial Services Industry for over 15 years across various functions and has been a true partner to its many Fortune 500 clients. Genpact believes that the true value of analytics is derived when it is provided at an industrial scale. Our more than 1,500 risk experts have deep domain knowledge as well as strong analytical capabilities from Master Data Management (MDM) to sophisticated predictive analytics services. We have helped clients from banks, financial services, and capital markets. Some of our business impact highlights include:

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