What We Do

Analytics

Generating Analytics Impact

The confluence of big data, regulatory changes and social media are causing a major shift in the way businesses operate. And with customer needs and market dynamics undergoing rapid change, organizations need to generate actionable insight from raw data with minimal delay. But many struggle to create insights or use them for smart decision-making at scale.

Our analytics and research capabilities are central to our ability to improve business operations. They enable us to work with clients, identify weaknesses in business operations, and transform those operations to create additional value. We help companies harness data to identify trends and issues, uncover new insights, find and prevent future risks, and fine-tune operations to make smarter decisions and meet business goals.

Solutions

Our analytics solutions combined with deep domain expertise enable us to generate relevant insights from data that can be acted on. As a result we generate material impact across industries.

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Our analytics solutions cut across functions, such as:

  • Information science
  • Marketing, sales, and service
  • Supply chain management
  • Research, content, and presentation services
  • Risk services
  • F&A analytics

We offer analytics services both on a standalone basis and as an integrated part of Genpact's wider service offerings. We help clients reimagine their operations through the delivery of intelligent operations fueled by our Lean DigitalSM approach, which combines Lean practices with design-thinking principles, analytics and digital technology, and our deep domain expertise.

Genpact's Intelligent Process Insights Engine (IPIESM) is a process-aware platform that embeds technology and analytics to deliver purpose-built analytics applications. IPIESM accelerates the application of data and information science to quickly drive value for clients.

With over 18 years' experience and more than 7,000 dedicated resources, we are both a pioneer and one of the largest providers of analytics services globally. We have been consistently ranked as one of the leaders in this space by analyst firms such as IDC, HfS, and Everest Group.

Innovation Labs:
Our innovation labs in both India (Bangalore) and America (Palo Alto) facilitate collaboration and innovation with clients and industry experts. The labs combine process-centric digital technologies, design thinking, data and analytics, and deep domain expertise to transform enterprises end to end, from the front to back office.

Impact

Our analytics practice, through its distinctive Data-to-ActionSM approach, demonstrates measurable business impact to clients across industries. We help organizations become more competitive and effective through cost efficiency, growth, productivity, improved risk and regulations monitoring, and enhanced customer service. We support growth by enhancing agility, stability, and speed, and generate over $1 billion in annual impact through analytics interventions alone.

Insights from Genpact

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Finance in the digital age

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