Operational Risk Management

Internal Audit

Generating Enterprise Risk and Compliance Impact

The role of the internal audit (IA) team has changed dramatically from a policing body to one that is expected to add value to the business with effective controls at an optimum cost.

To support internal audit teams, Genpact offers a unique remote site audit delivery model and internal audit methodology to enhance internal controls, improve processes, and help clients achieve wider assurance cost-effectively.


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Our internal audit solutions draw on Genpact’s Lean DigitalSM approach that harnesses design-thinking methods, Lean principles, digital technologies and analytics, and deep domain expertise. Combined with on-site and offshore delivery models, our approach serves leading corporations around the globe through a single team, which enables us to offer unrivaled process and controls benchmarking, and best practices.

Through our Digital Smart Enterprise Processes (SEPSM) framework, Systems of EngagementTM , and Data-to-Action AnalyticsSM, we deliver intelligent internal audit operations that provide effective assurance at an optimum cost.

Our services include:

  • Risk assessments and the development of risk-based audit plans
  • Full-scope audits across industries and breadth of functions such as finance, operations, and sales distribution etc.
  • Evaluation of risk management and internal audit effectiveness
  • Assessments to determine the security, integrity, availability, and reliability of critical information, both financial and operational
  • Reviews of existing processes and controls with applicable laws and regulations
  • Training for internal audit teams
  • Set up of in-house internal audit teams