What We Do

Indirect Source to Pay

Generating Smart Source-to-Pay Impact

With third-party spend accounting for up to two thirds of an organization's cost base, procurement is a key strategic lever to improve profitability, generate revenue, drive savings, and optimize working capital, while also accessing innovation, and mitigating risk.

To achieve these results, chief procurement officers must align and integrate an operating model that delivers repeatable, scalable execution of procurement strategy. Genpact combines deep procurement domain expertise, process excellence, and digital technologies to offer transformational consulting and deliver business process management services across the source to pay lifecycle.


Genpact designs, transforms, and runs procurement functions operations for global enterprises.

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We manage more than US$50 billion of spend and process 7.5 million transactions a year for our clients. With deep experience across indirect categories, we support, optimize, and manage the end-to-end sourcing and supplier management lifecycle.

Our unique Lean DigitalSM approach combines our Smart Enterprise ProcessesSM framework with core IT and Systems of EngagementTM technologies, and Data-to-Action AnalyticsSM, to deliver Intelligent OperationsSM that institutionalize transformational change for clients.

Our offerings focus on three main areas.

Strategy and transformation
We enable procurement functions to deliver business outcomes by designing and implementing strategies and programs that include:

  • Procurement diagnostics to assess the maturity and effectiveness of the procurement function and shape the required transformation initiatives
  • Operating model design, implementation, and optimization
  • Capability assessment, development, and training with our Procurement Academy framework
  • Improved financial integration and visibility between the business, finance, and procurement
  • Supply chain optimization with an integrated network of buyers and suppliers
  • Third-party risk management for assessing and mitigating supply chain risk

Sourcing and supplier management
Our practitioners' deep industry and category experience delivers savings, efficiencies, and improvements through the following:

  • End-to-end category management from strategy development to strategic sourcing project execution, assisted buying, and supplier management
  • Insight and competitive advantage through comprehensive supply market intelligence and spend analytics
  • Hosted source to pay solutions or technology partnerships for spend analytics, eRFx, eAuctions, and contract management
  • Supplier management and development frameworks to maximize strategic relationships across the supply base

Procurement operations
We combine process and technology excellence to drive efficient and flexible procurement operations, including:

  • Requisition to pay process management
  • Transaction and contract management analysis and reporting to drive compliance and maximize financial benefits
  • Master data management for catalog, vendor and item master, and contract master management
  • Supplier setup, PCard, and catalog management services


Our approach has generated hundreds of millions of dollars of business impact to clients around the world:

Insights from Genpact

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