Human Resource Services

Talent Management

Generating Human Resources Impact

Business conditions and employee attitudes are ever-evolving. The more fluid the variables impacting an organization's ability to attract, develop, recognize, and reward the best employees, the more discipline is required to capture and act on the right information. Genpact Talent Management, part of our Human Resource Outsourcing (HRO) solutions, leverages our analytical acumen and rigor to continually monitor, measure, validate, and—where needed—recalibrate the effectiveness of our talent management, and rewards and learning programs.


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Genpact’s talent management solutions help companies nurture their human capital through a clearer focus on processes for recruitment support, learning and development, and employee rewards. We create impact by building on our Lean DigitalSM approach that combines design-thinking principles, and Lean methods with digital technologies, and deep domain expertise. And we help organizations reimagine business outcomes through our Digital Smart Enterprise Processes (SEPSM) framework. 

Genpact HRO operations and talent management services encompass:

  • Recruitment support: prescreening and final screening, interview management, offer management, and data management with reporting
  • Learning and development: identification of training needs, building course software and e-content, managing employees' learning paths, and all other administrative and logistics tasks
  • Reward efforts: focused on helping to evaluate job profiles, benchmark against industry standards, and reward administration to enhance performance