Finance and Accounting
Enterprise Performance Management
Access to information at the right time to make the right decisions is critical to staying competitive in rapidly changing markets. Unfortunately, organizations are hindered by multiple data sources, inconsistent reporting, lengthy planning cycles that are not aligned to business operations planning, and a focus on historic information rather than future trends or scenarios.
Genpact's Enterprise Performance Management (EPM) solutions deliver operational efficiencies and build business partnering capabilities by automating routine tasks, reducing reporting and planning efforts, and giving organizations timely, qualitative business insights. This creates the foundations for flexible and effective commercial decision making.
Genpact’s EPM solutions build on our Lean DigitalSM approach that harnesses design-thinking methods, Lean principles that enable end-to-end process redesign, advanced digital technologies, and domain knowledge.
Our deep experience enables us to design, transform, and run intelligent business operations that sense, act, and learn from their actions for clients across industries. To enhance business outcomes across the EPM lifecycle, our global team of more than 1,500 EPM specialists leverages Genpact’s proprietary Digital Smart Enterprise Processes (SEPSM) framework to link key process drivers.
Planning, budgeting, and forecasting
We help businesses optimize their planning components by linking annual budgets to strategic plans. We design forecasts that provide realistic updates on performance, and are driven from expected operational outcomes. We partner with clients to generate business insights through predictive analytics, what-if analysis, and simulations to uncover opportunities and risks.
We leverage a report rationalization framework based on advanced data techniques and rich visualization to focus on the areas that matter. We help organizations rationalize their reporting to provide scalable reporting strategies driven by business needs.
Income statement analysis
We leverage analytics to comprehensively examine cost and revenue components across multiple dimensions, which enables us to understand variances and provide actionable business insights for performance improvement.
Balance sheet/Cash Flow Analysis
We proactively identify changes in a company's financial position to avoid reporting errors, and identify performance opportunities to help maintain competitive advantage.
In addition to deploying Systems of EngagementTM—a thin layer of technology that sits on top of systems of record and integrates with clients’ multiple ERP systems – we also deploy business intelligence and planning tools, such as Anaplan, Hyperion Planning, Cognos, SAP BPC and BI.
Designing target operating models and building business partnering capability
We specialize in designing EPM target operating strategies for the right service placement. Our center of excellence design approach enables effective service delivery and provides business partnering capabilities for better decision making.
We identify key performance indicators, basic diagnostics metrics for spend, volume and price that are customized to an organization’s environment and spend policies, for increased expense transparency and faster corrective actions.
Activity-based costing produces 18% productivity gain and enhanced analytical capabilities
A global healthcare equipment manufacturer had multiple input templates for budgeting data, and lacked the ability to generate a client-level profit and loss (P&L) forecast. Genpact’s EPM team standardized and improved the templates to eliminate rework, and created an innovative coding mechanism for swift transactions, leveraging existing data warehouse capabilities to generate activity-based costing. This enabled client-level P&L generation and helped the company realize productivity gains of 18% while enhancing its analytical abilities.
44% reduction in regular management reports for an insurance leader
The company needed more efficient and insightful management reporting to overcome manually intensive processes, inconsistent reporting formats, and low traceability. The team spent only 23% of its time on quantitative analysis as data collation took excessive effort. Genpact’s EPM team integrated the Cognos BI reporting platform with Oracle GL, enabling self-service reporting with high-end analytics in a scalable model. The redesigned processes reduced management reports by 44% and produced 18% efficiency gains.
Global delivery model led to increase in overall productivity by 6% for a CPG major
Multiple, non-standard input sources and geographical silos led to fragmented processes for a CPG major. Genpact designed and transformed the existing landscape to an integrated, scalable, and standardized global process-based delivery model by realigning and harmonizing FP&A processes and policies. As a result, it improved overall productivity by 6%, and increased process standardization across regions, enabling faster technology implementation and continuous improvement.