Enterprise Resource Planning
Enterprise Resource Planning – SAP
Generating Digital Impact
Genpact's extensive industry and functional domain expertise encapsulated in our Lean DigitalSM approach enables companies to design, transform, and run their enterprise resource planning systems to accelerate time-to-market, minimize costs and risk, and control global operations while providing flexibility to adapt to changes in people, processes, and systems, with minimal impact on business.
Our enterprise resource planning solutions in partnership with SAP include:
Process/advisory consulting and strategic assessment
Process reengineering, analytics, and risk management solutions for clients enabled by our proprietary Smart Enterprise Processes (SEPSM) framework enables clients to increase their efficiency and effectiveness to drive superior business outcomes.
Design implementation, M&A integration, and global rollouts
End-to-end support for SAP implementation from planning for an SAP deployment (including evaluation, strategy, and planning) to creating templates for global rollouts. Our delivery approach and framework enabled by accelerators such as AppReadySM and custom tool kits aim at driving strategic impact on the long term corporate goals of clients.
Application maintenance and support
SAP application maintenance and support delivered through shared services-based factory model leveraging our 'Smart OPEX' operational excellence framework and proprietary incident reduction and rationalization methodologies such as ShiftLeftSM framework and "Shrink to Grow"
SAP instance migration, consolidation, and optimization
Our SAP instance migration and consolidation portfolio includes a well-developed base of standard operating procedures based on our "Lean upgrade" methodology, built on SAP's own ASAP methodology.
Our testing services, enabled by a large pool of SAP testers, comprise the backbone of delivering cost-effective engagement to customers.
Our SAP data migration services leverage the pool of best-in-class methodologies and experts to deliver cost-effective complex data migration with numerous source systems across the globe.
End-user adaptation and proficiency is at the core of any SAP success story. Our learning and development organization offers various programs according to client needs, enabling clients to adapt SAP pragmatically in their daily operations.
Supported by tools and frameworks such as AppReadySM (a deployment accelerator that delivers a 20% to 30% reduction in time and cost), GenLeanSM (an upgrade assessment framework that decreases cycle time and costs by 25% to 30%), and ERP Health IndexSM (framework that delivers a 20% improvement in performance metrics), we generate impact quickly because of our business domain expertise and experience running complex operations, focusing on what works and making the transformation sustainable.
A major global chemical company reduced on-hand inventory carrying costs by 27% through predictive analytics, standardized global processes, and increased inventory visibility.
A global leader in the design and manufacturing of ceilings and floors generated US$27 million in business impact by enabling process improvement and incident reduction by 19% through SAP-based solution implementation.
A major global aviation company increased cash flow by US$18 million and saved US$2 million in interest by reducing deduction cycle time by 78 days and past dues by 51% through the implementation of a custom SAP-based solution.
A global industrial solutions company with over 80 locations and a presence in 27 countries rolled out a customized SAP implementation touching over 100 legal entities and 5,000 end users over three years, enabling significant business impact.