Case Study

Personal-care products company credits analytics and forecasting for $8 million reduction in travel spend

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A Fortune 500 personal care products manufacturer was facing spend overruns in various areas which led to sub optimal cost of operations.

Business challenges

  • Higher travel expenses against annual targets. Lack of a formal forecasting process made annual budgeting difficult and impeded timely management intervention
  • Rising overtime expenses globally with limited visibility into the sources

Genpact solution

Developed an analytics and reporting system for both travel and overtime spend to provide:

  • Visibility and better understanding of the different sources of expenses
  • Statistical methodology to forecast and predict future expenses based on historical data and known events
  • Early warning dashboards for timely management intervention

Business impact delivered

  • $8 million reduction in travel spend falling to the bottom line
  • Better spend forecasting
  • 10% reduction in the overtime expenses

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