Genpact drives nurturing Human Capital via its Talent Management Services that focus on Recruitment Support, Learning & Development, and Employee Rewards. Recruitment Support includes activities from pre- and final- screening, interview management, Offer Management, and Data Management with reporting. Learning & Development includes activities on training-need identification, building course software and e-content, managing the learning path of employees and all other tasks of administrative and logistics. Reward efforts center on evaluating job profiles, benchmarking against industry standards, and building comprehensive reward packages to enhance performance.
Business conditions and employee attitudes are ever evolving. The more fluid the variables impacting your organization’s ability to attract, develop, recognize and reward the best, the more discipline is required to capture and act on the right information. That’s why Genpact employs Six Sigma analytical acumen and rigor to continually monitor, measure, and validate—and, where needed, recalibrate—the effectiveness of our talent-management programs.
A US Banking Major
The client deals in banking, asset management, wealth management, corporate and investment banking products and services. It is one of the largest banks in the US and has over 100,000+ employees.
Genpact manages Payroll, Learning Administration, and Workforce Administration
"Our combined teams closed over 1300 cases yesterday - that is unbelievable(we typically average around 700, with a maximum to date being 900) - Thanks for all your hard work and focus on our volumes - we know that much of this is driven by policy change and special "short term" processes. Please share my thanks with the team."
“The team blew me away with exceptional service last week when they delivered Activity Codes in one hour! They were sent at 12:30 and returned at 1:30. I appreciate this commitment to my success and the success of staff relying on me to deliver their requests. I have noticed amazing improvement in turnaround times for all requests since returning this group to us but this was a stand out. Thank you!"
“Thank you so much! You and the team are AWESOME!!! Thanks!"
An Australian Banking Major
The client is the first and the biggest Australian Bank with over 37,000 employees across the globe.
Genpact provides Learning Administration Services
“This sounds fantastic, the work LMS team is doing is a real success story - Keep up the good work.”
“I just want to let you know of the outstanding dedication shown by Genpact this past couple of weeks. After identifying a Production report issue they worked hard at coming up with a solution - consulting where required - and has worked long hours in order to correct it. There input has been invaluable and in some areas they have worked in the dark as requirements and functions/processes have changed constantly.”