Genpact’s MIS team handles large amounts of data through a complex data architecture for quick turnaround in managing business reports. We provide data acquisition, extraction, cleansing, processing, mining, reporting, and modeling. Detailed monthly, weekly, and daily reports are distributed to 1,000 stakeholders in a broad cross-section of industries, providing line-management with the information needed to make immediate decisions.
At the other end of the spectrum are information packs, which are used by middle-to-senior-management to make longer-term strategic decisions on matters such as monthly sales trends, annual revenue, regional sales by product lines for the quarter, industry production figures for the year, number of employees by quarter, and weekly shipping costs by carrier.
Genpact leverages multiple reporting and business intelligence tools such as SAS, COGNOS, Crystal Reports, Oracle, and Business Objects to generate and deliver these reports. Coupled with this, our in-depth experience-based knowledge of critical areas of operation provides clients with a quicker turnaround for their complete business requirements. Most reports are streamlined using Six Sigma and Lean principles and automated to ensure low error rates, higher resource productivity, and faster turnarounds. We also provide deeper “What Does it All Mean?” business insights on reports to support our clients’ decision making.
For a financial services client, the Genpact team of MIS experts generates over 600 unique reports using multiple databases, various file formats, and other data sources for over 300 business users in marketing, risk, collections, customer service, finance, and compliance.