Turning BPM into a strategic capability: Forrester Research
Forrester recommendations for those who are looking to embark on enterprise-wide BPM programs with learning’s drawn from Genpact’ s experience and expertise in this space. The Analyst also talks about SEPSM methodology and emphasizes the deep BPM knowledge and HR processes it has built upon GE’s Six Sigma heritage. Genpact is referred to as a mature business process and technology management provider and based on Genpact’ s experience.
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