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Setting your process optimizing sights to the ‘Future Ready’. Enterprise Technology Management (ETM) magazine interviews S Bala, Genpact’s Re-engineering Leader
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What is ‘Future Ready’ and why is it important for companies to be tuned into it. Hear S. Bala explain the concept and why companies will require aligning their process optimization strategies not for the immediate term, but for tomorrow’s objectives which are primarily growth and profitability.
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FDE breakfast briefing 2011: Driving sustainable cost efficiency and organizational effectiveness
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Finance Director Europe (FDE) breakfast briefing held on November 21 in London was both engaging and insightful in its perspectives on driving cost savings and improving the effectiveness of global operations.
Listen to “Tiger” Tyagarajan, CEO and President of Genpact, share his insights on:
• How to use the recession as an opportunity for organizational change
• Why process must go hand-in-hand with technology
• How to enable better outcomes through smart use of shared services, process reengineering and streamlining IT
• Why consistent communication is so critical to successful change management
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Podcast - FAO: Doing More with Less - extract of conversation between Mike Atwood from Horses for Sources and Shantanu Ghosh from Genpact
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In this podcast extract, Shantanu Ghosh, Genpact's Senior Vice President and Global Head of Practices, Solutions and Transitions describes to Horses for Sources analyst Mike Atwood how Genpact offers a differentiated value on F&A business process services through its operational rigour, Lean & Six Sigma ingrained cultural DNA and Smart Enterprise Processes (SEP), a proprietary framework bringing science to business process management for driving effectiveness and better business results.
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Taylor Woods on the Road Ahead for the Mortgage Industry
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Genpact's Taylor Woods, CEO and President of Genpact Mortgage Services, explores the pressing issue of how the mortgage industry can respond to overwhelming demand for loan modifications.
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Mark Wood on Order to Cash
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Genpact's Mark Wood discusses the strategic importance of Order to Cash (OTC) solutions and the role OTC plays in change management and process improvement. Mark shares his experience on how credit managers can help prepare for the future, to become more aligned with their company's long term objectives.
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S. Bala on Reengineering
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S. Bala, Genpact Senior Vice President, Reengineering, relates his ideas about the development of reengineering, and how reengineering can help transform today's business processes. Bala discusses the evolution of process re-engineeering, the role of ERPs and the drive for sustainable elimination of waste. He also shares his thinking on the application of technology, the relationship between domain and process knowledge, and the importance of working closely with clients to define success.
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Steve Rudderham on Near-Shoring
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Steve Rudderham, President and CEO of Genpact Latin America, shares his experience about the growing importance of near-shoring. Steve defines the concept of near-shoring and opportunities for adding value to I.T. and Finance & Accounting. Steve also describes "virtual USA" and how near-shore proximity streamlines the flow of information, while making it easier to hold face-to-face meetings. Finally, Steve connects near-shoring with the concept of the "Viirtual Captive" and explains how clients receive a global 24/7 solution.
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