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Turning BPM into a strategic capability: Forrester Research
Forrester recommendations for those who are looking to embark on enterprise-wide BPM programs with learning’s drawn from Genpact’ s experience and expertise in this space. The Analyst also talks about SEPSM methodology and emphasizes the deep BPM knowledge and HR processes it has built upon GE’s Six Sigma heritage. Genpact is referred to as a mature business process and technology management provider and based on Genpact’ s experience,

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The end-to-end vision: Driving an effective end-to-end process improvement strategy
A study by Finance Director Europe (FDE), sponsored by Genpact, explores insights from experts and executives driving process strategy from leading global companies. The supplement looks at problems companies face in their back-office operations, specifically those that cut through the finance function such as order-to-cash and source-to-pay. It also explores the importance of companies adopting an end-to-end, business outcome and customer centric approach and finally looks at how companies can go about successfully improving processes both in-house and in collaboration with an external partner.

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Going Beyond Process Efficiency to Process Effectiveness: The CFO’s Role in Standardizing Global Processes and Improving Business Outcomes
A report prepared by CFO Research Services, in collaboration with Genpact, on the CFO’s role in standardizing global processes and improving business outcomes. The report is based on the responses from senior finance executives from a broad cross-section of company segments.

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Missing the Link - Aligning Source to Pay Processes with Business Outcomes
An article featured in Procurement Leaders magazine, November 2009, London, highlights the roundtable discussion sponsored by Genpact and attended by nine senior procurement executives. The discussion focused on how to tangibly link underlying source-to-pay processes to business outcomes and realize significant long term benefits.

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Taking a More Direct Road to Reducing Operational Risk
Genpact's Gabriel David, along with Brian Barnier, writes in The RMA Journal advocating a simpler approach with clear levers for fixing operational problems and delivering several types of value to the business.

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