Logistics & Fulfillment Genpact’s Logistics and Fulfillment services supports shippers and Logistics Service Providers (LSPs) to drive efficient transportation solutions with on time shipment (pickup and delivery) and thereby help reduce freight costs. Genpact has created a Shared Services model that enables lower costs and increased process efficiency in logistics supply chains. This integrated model provides an end-to-end view to a company’s logistics planning and execution functions. Our Approach Genpact delivers efficient logistics and fulfillment solutions in collaboration with a 3PL partner (where applicable) through: Periodic network analysis and benchmarking carriers’ cost, performance, and by implementing rigorous processes and technologies; this enables greater visibility into inventory/goods in motion Correct carrier selection and optimal use of transport modes Standardization and centralization of Finance & Accounting activities that drives better productivity per resource and reduction in controllership leakages Service offerings: Logistics Engineering: Includes Network Optimization with active collaboration with a 3PL partner, Carrier Sourcing Analytics, Freight Payment Analytics, and Resource Optimization. Logistics Fulfillment: Includes Carrier Sourcing Support, Load Planning, Shipment Tracking, Order Fulfillment, and Carrier Performance Management. Client Successes Logistics optimization for a global logistics major: Optimized network, carrier routes and load consolidation delivering $10 million in business impact. Increased fulfillment for a global healthcare major: Reduced order fulfillment span by 52 percent and improved on-time delivery by 10 percent.