Training & Communications Support Our focus is on readying employees to handle new work practices and processes, to educate them on the reasons for change, and, in doing so, to build a solid base of organization-wide support. The larger goal is to ensure effective outcomes by facilitating consistency and continuity in the implementation of changes. Our Approach Genpact Content Solutions has developed GenChange, a pre-built toolkit to help manage change in organizations. GenChange comprises processes and templates for each stage to establish the context and manage communication in a granular, time-bound manner. Client Successes In supporting Training & Communications, Genpact has developed over 10,000 hours of learning and translated content into 34 global languages while enhancing content reusability and user productivity.