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ERP Health Index (EHI)
Genpact’s ERP Health Index (EHI) is a comprehensive benchmarking tool that assesses processes, enterprise application design, and technology infrastructure components. EHI provides a roadmap of your ERP systems and tells you where you are, where you need to go, and how to get there.

EHI is designed to identify the root causes of technical bugs and process errors, reducing the need to make the same repairs and fixes over and over again. EHI uses benchmarks developed through Genpact’s work on hundreds of ERP engagements across geographies. With approximately 500 parameters and scripts, it provides decision makers with insights on:
  • How well enterprise systems are performing compared to the best-in-class
  • Where operations are “leaking” dollars
  • Where to invest for high-impact improvements
EHI provides a roadmap of process reengineering, technology-stack optimization efforts and application re-configuration/rationalization. This roadmap prioritizes initiatives, defining both “quick hit” improvements and longer-term transformational projects that let companies move toward achieving best-in-class performance and empowers IT leaders to make better and quicker decisions to maximize the value of existing resources.
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If you have questions on how Genpact can partner with you to improve your business processes, contact us.

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