Analytics Analytics Business Research Clinical Data Intelligence Credit Decisioning Customer Loyalty Direct Marketing Financial Modeling Forecasting Inventory Optimization Logistics Analytics Market Research MIS & Reporting Predictive Scoring Pricing Analytics Sales Force Effectiveness Simulation Strategic Sourcing Genpact's blend of patented digital technology, a talented workforce and deep industry experience provides optimized debt recovery processes …read more Collections Collections Early Stage Collections Late Stage Collections Specialized Services Support Functions Genpact’s blend of patented digital technology, a talented workforce and deep industry experience provides optimized debt recovery processes …read more Contact Center Contact Center Acquisition & Sales Technical & Product Support Customer Care Services At Genpact, customer service is not simply a byproduct of having customers but rather a cornerstone to retention, loyalty and long term revenue growth …read more Content Solutions Content Solutions Learning Solutions Marketing & Communications OnDemand Content Creation Training & Communications Genpact’s Content Solutions provide innovative learning and media solutions for today's market conditions that focus on driving business impact …read more Enterprise Application Services Enterprise Application Services Enterprise Application Solutions Business Intelligence / Data Warehousing Technology Integration Genpact Enterprise Application Services are designed to address a wide range of IT challenges and help users maximize their IT investments …read more Finance & Accounting Finance & Accounting Accounts Payable Order to Cash General Accounting Closing & Reporting Treasury & Tax Services Financial Planning & Analysis Governance Recognized as a Best Performing FAO Firm year-on-year, Genpact’s F&A solutions deliver operational excellence within a robust compliance framework …read more Human Resource Services Human Resource Services Core HR Services Talent Management Workforce Analytics Genpact’s HR Services practice serves over a half-million employees globally nurturing human capital via talent management, providing workforce analytics …read more IT Infrastructure Services IT Infrastructure Services IT Help Desk Services RIM Genpact designs/implements organizational strategies to manage mission-critical IT Infrastructure via Help Desk or Remote Infrastructure Management services …read more Legal Services Legal Services Genpact’s competent team of legal professionals and compliance personnel provide high quality, economical legal support services globally …read more Media Services Media Services Media Management Post Production Genpact and NDTV’s joint venture—NGEN—provides diversified services to create, produce and manage media and customized post production solutions …read more Procurement & Supply Chain Procurement & Supply Chain Forecasting & Planning Sourcing & Procurement Logistics & Fulfillment Service Operations Genpact's Procurement & Supply Chain solutions combine Analytics and Reengineering for process execution to fulfill critical business objectives …read more Reengineering Reengineering Procure to Pay Order to Cash Collections Contract Management Order Fulfillment Record to Report Genpact’s Reengineering combines Lean Six Sigma to look at processes from an end-to-end perspective enabling complete transformations …read more Risk Management Services Risk Management Services Market Risk Management Credit Risk Management Operational Risk Management Genpact’s Risk Management Services provide in-depth experience with financial regulations to structure cost effective, risk-mitigating solutions globally …read more