Employee Services Employees are the number one asset of any organization, but managing employee services is not always a core strength of organizations. It’s a multi-layered area of company management with far-reaching needs that require ongoing attention. To ensure timely and accurate handling of employee services, Genpact provides the following to its clients: Database Management  Creating, managing and updating database for current and retired employees with the relevant fields. Employee Expense Claims  Validating employee claims against set parameters and limits, and approving or declining claims. This also involves collecting taxes. Employee Travel Support  Providing business travel support to employees. Travel support requires answering queries related to free passes, nominee detail modification, and calculation of fares and taxes. Training Support  Identifying and scheduling employees who need to undergo training, deploying trainers and managing logistics. This also involves maintaining training records and schedule maintenance. Payroll & Leave  Handling back-office administration work; e.g., health records, leave, airline incentive commission reports, manpower reports, personal details, and data quality and profit sharing forms.