Life, Annuity & Retirement Solutions: Risk Management, Actuarial and Analytics Helping to manage risk for strong controllership and provide decision enabling business insights is a key Genpact strength, taking the burden off you so that you can focus on your business priorities. Our global delivery structure and the depth of our end-to-end analytics and actuarial services enable more informed decision-making for insurers. Our holistic approach to risk management and analytics enhances business intelligence insights for smart decision-making across the enterprise. Genpact Risk Management, Actuarial, and Analytics services provide business insights across customer lifecycle via actuarial services, market assessment, competitor mapping, risk/operational analytics and portfolio monitoring to improve business effectiveness and enable smart decisions. Our Approach Genpact Enterprise Risk Management, Actuarial and Analytics for Life Insurers is built on a history of providing best–in-class service at reasonable cost. With dedicated actuarial and business intelligence teams and flexible and on-demand governance and risk consulting services, we provide comprehensive solutions designed to mitigate risk, reduce fraud, and ensure timely, intelligent use of market knowledge: Customer Lifecycle Analytics across customer acquisition, pricing/ underwriting, claims and customer management aspects of insurance value chain Special investigations and compliance reviews, including SOX and anti-money laundering (AML) programs Portfolio Analysis, Profitabilit / Pricing/ Reserve Studies and Process reviews including control design evaluation Actuarial services, pricing and product benchmarking with trained actuarial and other qualified resources, including asset valuation calculations, reporting and capital market analysis Insurance statutory and GAAP reporting, including preparation of tax and statutory filings ready for submission by insurer after their final review, as well as STAT - GAAP walks and rating agency survey preparations Business intelligence and marketing NPS/ Web analytics services, including industry trends analysis of markets/ countries, lines of business and competitors using experiential secondary research techniques and industry-leading tools such as SAS, PTS, APL, UNICA, Siebel, Knowledge Seeker, MG ALFA, Profit, Hyperion, Essbase and Cognos We are one of the only providers in the industry able to combine deep domain expertise along with experience in analytics, business intelligence, legacy systems, and re-engineering. Genpact’s proprietary, science-driven Smart Enterprise Processes (SEPSM) framework drives increased efficiency while delivering strong controllership and compliance. Our ability to produce significant business impact is reflected in our outcome-based pricing models that emphasize and incent superior performance. A Strong, Experienced Team Our emphasis on human capital development has built a strong, flexible, highly-experienced team and established actuarial development programs supporting Indian, UK, and US exams with more than 100 associates enrolled. Over 200 analysts work in insurance across marketing, research, risk management and actuarial services. Our associates all have 5 or more years of experience, and over 90% of our analysts have advanced degrees in quantitative sciences or management. Our attrition rate is best in class. We are committed to helping you realize your business goals by optimizing your business practices and applying our expertise to maximize business impact end to end. Genpact’s Enterprise Risk Management solution puts our experts to work when you need them, where you need them, and removes the guesswork from compliance, allowing you to put your focus where it needs to be—on growing your business. Client Successes A leading Life and Annuity Company experienced unacceptable losses in its overall annuity portfolio. Genpact helped improve solvency by $83MM by developing and implementing a predictive modeling tool for annuity lapses that helped the business improve their forecasting projections by more than 25%. Another leading Financial Services Company had inconsistencies and inefficiency in its cash flow process. By employing standard analytics and reengineering, Genpact was able to improve this client’s liquidity by $600MM annually.