Though recent market conditions have challenged the insurance industry, there continue to be opportunities for growth and innovation. At Genpact, we take an enterprise view to helping insurance entities uncover those opportunities and realize competitive advantage. Specifically, Genpact recognizes that as companies study the changing landscape ahead, it’s clear that cost reduction efforts and the need to maintain capital and surplus must become more finely focused. Regulatory change, the need for product innovation and better investment strategies all come to the forefront. That’s why Genpact has developed an innovative metric driven approach to optimize enterprise processes. We start by defining the key linkages that drive business outcomes. We then leverage our successful history of innovation in areas such as business process management and shared services to address the need for continued process improvement, helping companies meet the emerging needs of their rapidly changing environments wherever they operate. Life, Annuity & Retirement Solutions Genpact's clients include several top-20 life/annuity companies, a top-three reinsurer, the retirement services and insurance divisions of major financial institutions, a top-three global broker and efforts with LOMA and LIMRA. Genpact provides enterprise solutions across a wide spectrum of products—Whole Life, Universal Life, Variable Life/Universal Life, Term and other Protection Products, Fixed and Variable Deferred/Immediate Annuities, and Retirement Services & Investment Management Support (e.g. 401K plans, Superannuation Products)—through a multi-country delivery model. Key solutions include: Rapid Product Development: Genpact enables companies to achieve rapid and successful product launches by providing Actuarial Services, Market Assessment, Competitor Mapping and Pricing. Transformational New Business Approaches: Genpact offers a unique approach that helps clients transform their new business operations for Application Imaging, Indexing and Data Entry, Requirements Gathering and Underwriting Support. Differentiated Customer & Policy Servicing: As a pioneer in the business of managing insurance processes, Genpact helps companies achieve cost efficiencies and improve customer retention through its expertise in non-financial and financial transactions including In Force Policy Illustrations Coverage Changes and Fund Re-Allocations. Enterprise Billing & Collections: Genpact provides companies the ability to improve cash flow and increase customer satisfaction through streamlining and integrating enterprise-wide Billing and Collection, Application and Reconciliation. Efficient Distribution & Compensation Management: Genpact’s forward thinking approach drives sales force effectiveness, producer satisfaction and cost efficiencies for all channels of distribution. Our solutions encompass on-boarding servicing and compensation management including Career, Independent Agents, Brokers and Insurance Marketing Organizations. Comprehensive Enterprise Risk Management, Actuarial and Insurance Reporting: Helping manage risk for increased profitability to drive strong controllership and regulatory compliance are key Genpact strengths. Genpact’s industry leading offerings provide a holistic approach to risk management and regulatory compliance. Our services include Statutory and GAAP reporting, State Premium Tax Calculation, Reserve Calculations, Portfolio Monitoring and Analysis and Data Management. Property & Casualty Solutions Genpact's clients include a top-three personal lines company, a top-three broker, a top-three reinsurer and several major commercial lines insurers. Genpact provides enterprise solutions for personal, commercial and reinsurance companies through a multi-country delivery model. For the brokerage community we have developed unique operational solutions addressing their specific needs. Key solutions include: Shortened Product Development Cycle Time: Genpact enables companies to achieve rapid and successful product launches by providing Actuarial Services, Market Assessment, Competitor Mapping and quick response to changing market conditions and pricing models. Excellence in Underwriting: Genpact enables companies to achieve competitive advantage through process excellence in New Business, Renewals, Underwriting Support, Pricing, Cat Modeling, as well as support and integration of outside services. Complete Policy Administration and Customer/Agency Services: Genpact has years of experience in helping insurance companies identify and increase efficiencies in critical areas of Endorsements, Cancellations, Customer Service, Premium Audits, Premium Collection and Disbursement. This is all based on a deep understanding of the major administration systems’ capabilities. Enterprise Billing & Collections: Genpact provides companies the ability to improve cash flow and increase customer satisfaction through streamlining and integrating enterprise-wide Billing and Collection, Application and Reconciliation. Leadership in Claims Administration: Through excellence in process management, Genpact streamlines operations and provides deep insights into areas like FNOL, Treaty Verification, Payments, Reserves, Case Closure and Recoveries in emerging areas such as fraud detection and supply chain management. Metric Driven Recovery: Our rigorous discipline applied to the claims recovery process increases profitability in the areas of Fraud Prevention and Subrogation. Comprehensive Reinsurance: Genpact’s end-to-end view of operations is ideally suited for all aspects of reinsurance including Contract Set-Up, Certificate Verification, Bordereau Generation, Cash Application and Disbursements. In addition to these industry-specific insurance offerings, Genpact offers a full suite of core enterprise solutions. To learn more about how Genpact can help your business grow, browse through the entire portfolio of the Solutions We Offer.