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Genpact’s Healthcare Provider domain expertise optimizes and improves hospital processes end-to-end to contain costs and increase efficiencies and margins.
Service Offerings
Genpact's focus is to create substantially improved and sustainable business models for healthcare providers with an emphasis on improving unit costs. This is enabled by Genpact’s comprehensive service offerings, that include:
  • Business Process Management: Providers consolidate non-core back-office processes through Genpact’s efficient and effective virtual delivery platforms
  • Revenue Cycle Management: Providers take advantage of Genpact’s deep insights and experience from patient access through collections, leveraging multi-shore service centers
  • Reengineering: Providers utilize Genpact to reengineer hospital processes, leveraging a pool of over 6,000 Lean, Six Sigma green and black-belt trained staff
  • Medical Coding: By partnering with our clients, we bring the benefit of highly experienced medical coders, targeted analytics and process expertise to enhance your coding processes and deliver optimized reimbursements and accelerated cash flow.
Key facts:
  • 1000-plus people working on over 28 Hospital projects—completed or ongoing in the US, Canada, Ghana, Scotland, India
  • 200 doctors and medical experts in the US and India
  • Combined team experience of over 36 years in the hospital domain
  • Experience across 30-plus Healthcare information systems
Impacting Your Business
Genpact delivers business outcomes using advanced platforms, experienced people and proven methodologies. Genpact significantly improves back-office processes that providers must maintain to support their core functions. This allows Genpact’s clients to increase focus on their primary business, coupled with the virtual fulfillment of supporting services with improved economics and quality. The assured delivery of these services reduces business risk, drives compliance and stabilizes the enterprise.
Request for Information
If you have questions on how Genpact can partner with you to improve your business processes, contact us:

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Helping Healthcare Providers Manage Cost Challenges
Healthcare Providers - Revenue Cycle Management Services
Events
October 25, 2011:

Genpact is Bronze Sponsor of the Philippine BPO IT Council's 2011 Health BPO Forum, New York, NY
Case Studies
Miami Children's Hospital (MCH)
Genpact helps Miami Children’s Hospital (MCH) achieve 4x financial impact through superior patient experience and improved core clinical processes
White Papers
Driving Hospital Performance to the
     Next level
Regulatory Impact on Revenue Cycle Management - Think You’re Prepared? Think Again
Deconstructing hospital processes:
     Reinventing care
Lean Triage for Hospitals
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The Hidden Hospital - Genpact's Smart Enterprise Processes (SEPSM) Enables a Hospital to Deliver Safe and High Quality Healthcare

Driving Hospital Performance to the Next Level

Genpact Helps Miami Children’s Hospital Win Four ‘Global Six Sigma & Business Improvement Awards’

Genpact Redefines Patient Care at Major Hospitals in New Delhi
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Genpact Factsheet
Quick facts about our services portfolio, clients, global presence, awards and accolades and other information
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A snapshot of Genpact's unique legacy, history of innovation, differentiators, and our global approach to servicing clients’ needs
 
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