Mortgage Services: Closing & Funding Genpact provides clients with a track record of successful services as well as deep expertise in business process management to support mortgage closing and funding operations. Through the principles of Lean and Six Sigma, we improve the efficiency and effectiveness of operations for increased productivity and enhanced outcomes. Combined with the latest technology and over 37,500 employees operating from delivery centers in China, Guatemala, Hungary, India, Mexico, Morocco, the Netherlands, the Philippines, Poland, Romania, South Africa, Spain and the United States, Genpact provides seamless support of services including customer contact, document preparation, loan closing coordination, HUD-1 reviews, wire instructions, final wire approval and review of executed documents and loan funding. Our Approach Genpact’s goal is to provide closing and funding services in a cost effective manner while providing the type of experience that inspires customer loyalty and improves customer retention. Customer contact services are offered through a Genpact team hired and trained with innovative human resource practices emphasizing quality service as well as process excellence. Offering support from worldwide delivery centers, we give companies the flexibility to concentrate on activities that differentiate them from their competitors. We leverage global capabilities to improve the closing and funding process for our clients. This allows us to take a unique approach, combining the latest technological resources with innovative analytics designed to improve process flow and enhance productivity. With over 13 years of experience in the mortgage industry and billions in loan volume processed, we have the scale, experience and financial stability to provide closing and funding services that reduce the complexity of operations and lower costs. Business Impact Genpact’s Closing & Funding solutions are part of a wide range of services offered through Genpact Mortgage Services. We combine people, analytics and technology to provide unmatched support, giving companies a competitive edge by improving the efficiency and effectiveness of operations and increasing revenue.