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Turning analytics into strategic capability across your organization.
The roots of a company influence its direction. If you want to see what a company can do for your future, look to its past. Genpact’s roots have been solidly planted in the heritage of the General Electric Company. Beginning in 1997 as a GE Capital business unit in India providing business-process management solutions, Genpact has evolved into an independent service provider with a unique end-to-end approach. While our ability to provide business process management solutions has expanded, it is still our deeply rooted heritage that influences our methods, inspires our services, and keeps us focused on the challenges of tomorrow.
Our heritage has also prepared us to meet the unprecedented challenges facing the global banking and financial services industry. Downsized workforces struggle to meet unparalleled pressures. Declining markets have spawned a need for original products to invigorate falling demand. Overshadowing all is the looming threat of greater, more invasive regulation. Uniquely suited to meet these challenges is Genpact’s next generation of process management. This progressive approach transforms business outcomes by providing the right mix of people, process analytics and technology, to help businesses find solid roots in unsettled ground.

Banking Solutions
Retail Banking

From origination to customer service to collections, our retail solutions emphasize standardization by driving operating efficiencies and increasing business process effectiveness. With end-to-end domain expertise in Cards Services, Payments, Lending and Deposits, we deliver significant value to clients. Learn more about our approach and services.

Commercial Banking

Genpact uses its domain expertise and analytics capabilities to support the entire commercial banking value chain across industries such as Healthcare, Energy, Construction, Manufacturing, Transportation, Franchise Finance, Heavy Equipment, Aircraft, and Real Estate. With advanced analytical tools and methodologies as well as Lean Six Sigma rigor in project execution, we deliver insightful analyses in a cost-effective manner. Learn more about our approach and services.

Investment Banking

Genpact provides investment-banking services that go beyond backroom operations. We use process management to drive such front-end results as revenue generation and profitability. This concentration on process provides the right combination of people, analytics and technology to generate true business outcomes. Learn more about our approach and services.

Investment Services & Wealth

The securities team provides operational support to clients in all activities ranging from originations and settlements, to customer transfers, reconciliation, research, analysis and reporting. The Genpact team consists of analysts with rich and diverse experience in financial services having professional qualifications in finance and accounting with relevant certifications in the banking and financial services domain. Learn more about our approach and services.

Mortgage Services

Genpact Mortgage Services combines analytics and IT expertise with process excellence to reduce costs and enhance efficiency. Solutions include services to support Sales, Processing, Underwriting, Closing and Funding, Post Close/QC and Servicing. Learn more about our approach and services.

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If you have questions on how Genpact can partner with you to improve your business processes, contact us:

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March 12-14, 2011: Genpact is the Wireless Sponsor of IIR's Prepaid Expo 2012, Las Vegas, NV read more...
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Featured Article
Taking a More Direct Road to
     Reducing Operational Risk
Genpact's Gabriel David, along with Brian Barnier, writes in The RMA Journal, March 2010, advocating a simpler approach with clear levers for fixing operational problems and delivering several types of value to the business
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A snapshot of Genpact's unique legacy, history of innovation, differentiators, and our global approach to servicing clients’ needs
 
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