Genpact has created a culture that emphasizes customer centricity, teamwork, and continuous process improvement. Our culture is expressed in the Values that embody our core ideology and defines who we are. Our Values are based on the foundation of unyielding integrity and act as a compass to guide our thoughts and actions, serving as the pillars that uphold us as an organization.

The Genpact Values We Succeed When Our Customers Succeed We Grow When Our People Grow Teams Work, Boundaries Don’t Energy and Focus Transform Challenges into Opportunities Outstanding Execution Delivers Impact Innovation Keeps Us Ahead of the Curve Being an Employer of Choice Genpact is a people-oriented company and we truly believe that happy and energized employees are the key to our success. We are committed towards attracting and retaining talent and follow global best practices to ensure that they build fruitful and rewarding careers with us. We strive to create a vibrant and open work environment that is employee-friendly and socially responsible. We offer a global work culture that provides opportunities for constant learning and growth, based on our culture of performance and meritocracy. From world-class training programs to learning opportunities for building competencies, we encourage and empower our people to acquire new skills and achieve higher education, matching their professional and personal aspirations. We also make significant investments in creating a safe and secure work environment for our employees starting with a strict policy for Environment, Health and Safety. Rewarding is intrinsic to our nature and we ensure that excellence never goes unrecognized. We believe that rewarding provides recognition and motivation to high performers to continue with their winning ways, while also raising the bar higher for mediocre performers to perform better. We have a formal online rewarding system that enables managers to instantly reward deserving employees. A Culture of Transparency Genpact believes that open, transparent and frequent communication with employees on both good and bad news fosters trust and goes a long way in building employee loyalty. We leverage technology as well as the power of face-to-face interaction using multiple channels such as town halls, web chats, employee intranet, one-on-one meetings among others, to regularly connect and communicate with employees. Empowering employees to voice their ideas, concerns and feedback is a key piece to keeping them happy. A key channel for garnering feedback is the Employee Satisfaction Survey—the results of which are driven with rigor and passion throughout the company. A Culture of Giving Caring@Genpact is our global Corporate Social Responsibilities (CSR) initiative. It involves us as individuals as well as our company wide efforts. Our guiding principles are: Embedded social & environmental code of conduct into our core operations & functions Leverage our differentiating skills and competencies Design and implement sustainable and scalable solutions We focus on socially relevant areas that complement our business model and skills/competencies and systematically apply our distinctive strengths to maximize social and environmental value. Towards this goal, we have designed a number of global platforms and programs to make giving a way of life at Genpact and empower us build stronger communities, where we live and work.