Blogs: Smart Decision Services

The Geek has arrived!

Pankaj Kulshreshtha, Business Leader - Analytics & Research | Aug-16-12

Recently, IDC published its 2012 MarketScape report, which evaluated Business Analytics providers resulting in an independent view of the suppliers landscape. In its report, IDC named Genpact as a ‘Leader’ in worldwide business analytics. It is quite astonishing to see the rapid growth i....

Categories: Smart Decision Services

Tags: Analytics, IDC, Big Data

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The Social CEO

Sangita Joshi, Managing Partner, EmPower Research (A Genpact Company) | Aug-03-12

In the last few weeks, out of all the material I read on Social Media (and I consume a LOT of content, believe me!) the one topic that keeps featuring at odd intervals, but doesn’t see much engagement is CEO “Listening”. A report from CEO.com and business intelligence firm DOMO no....

Categories: Smart Decision Services, C Suites

Tags: Social Media, Social Listening, CEO,

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Driving Growth with Social Media: How to Use Social Listening

Richard Essigs, Vice President, Consumer Goods Genpact | Aug-01-12

Social listening, because of its immediacy and the fact that it taps a global audience, is a powerful research tool capable of generating actionable insights in time to seize opportunities. Smart companies are listening to those conversations and using them to drive product development, brand awaren....

Categories: Smart Decision Services

Tags: Social Media, Social listening

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Applying Analytics to Boost Collections Performance

Prakash Hariharan, Vice President and Head – Order to Cash Solutions and SEP Leader | Feb-17-12

With the global business climate remaining uncertain, better working capital management through efficient Credit and Accounts Receivables management remains a top priority for Finance executives. In the past, companies typically have invested heavily in ERP technologies to achieve this objective, an....

Categories: Effectiveness, Smart Decision Services

Tags: Analytics, Collection

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