Blogs: Innovation

Good, Cheap, Fast – they say you can have any two.

Gianni Giacomelli, Senior Vice President – Product Innovation | May-23-13

In the recent SSON gathering in Melbourne, Australia, Tom Bangemann of Hackett pulled up a slide with the old sign below. His – quite witty indeed - point was that we internal and external clients must be conscious of limitations of business process operations. The bigger question is if glo....

Categories: Innovation

Tags: CXO, GBS, Finance, Model

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Herding cats and calling it a circus. Why scientific process management matters

Gianni Giacomelli, Senior Vice President – Product Innovation | May-02-13

Practitioner is a widely abused word. It tends to be associated with people who have done things for a long time, and as a result they are expected to know them well. Often, they are brought in as consultants. Our business is full of practitioners – those who have done F&A or core banking ....

Categories: Innovation

Tags: Process, F&A, BPO

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Solving the talent challenge by harnessing the power of the quiet, in the networked enterprise

Gianni Giacomelli, Senior Vice President – Product Innovation | Apr-17-13

Talent scarcity is a hydra – it doesn't just come in the form of too few people who can do the job: it also comes by underutilizing the resources you have. And sometimes, it is because they don’t speak up, crowded out in the noise of more vocal people. One of the most successful busines....

Categories: Innovation

Tags: Talent, Work Environment, Human resource

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Of disruptive innovation, crowds, moonshots – and industrialized business service operations

Gianni Giacomelli, Senior Vice President – Product Innovation | Apr-04-13

This is not an ordinary “innovation boot camp” story – and for those familiar with the work of Clayton Christensen, it is worth reading through to the bottom… On Friday we were given the opportunity to talk about Genpact in front of a group of CXOs and senior exe....

Categories: Innovation

Tags: Innovation, Crowdsourcing, Genpact

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Manufacturing CFO: Can Your Recovery Audit Process Stop Revenue Leakage?

Khozema Tambawala, Assistant Vice President, AXIS | Mar-21-13

Keeping track of expenditures has always been a big challenge for businesses. Overpayments to suppliers due to pricing errors, rebates, and duplicate payments are a significant issue. They can create leakage of up to 1 percent of revenue, reduce cash flow by up to 5 percent, and inflate working ....

Categories: Innovation

Tags: Audit, manufacturing

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