The Geek has arrived!

Pankaj Kulshreshtha, Business Leader - Analytics & Research | Aug-16-12

Recently, IDC published its 2012 MarketScape report, which evaluated Business Analytics providers resulting in an independent view of the suppliers landscape. In its report, IDC named Genpact as a ‘Leader’ in worldwide business analytics. It is quite astonishing to see the rapid growth i....

Categories: Smart Decision Services

Tags: Analytics, IDC, Big Data

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Shaping the Intelligent Enterprise: Instinct is No Longer Enough

Richard Essigs, Vice President, Consumer Goods Genpact | Aug-14-12

While the true impact and results of the recent economic downturn may not be measurable for years, it is clear that some organizations are much more prepared to meet these challenges faster and are better positioned to  survive the crisis better than their industry competitors do. So what is th....

Categories: Organization Effectiveness

Tags: Intelligent Enterprises, Competitiveness

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The Next Olympic Games of Process Management

Gianni Giacomelli , Senior Vice President – Product Innovation | Aug-08-12

So the great Games came and went, reminding us of what humans can do, and leaving us in sheer awe (I don’t have a TV – but airport lounges and iPad’s retinal display did the job). However, someone is worried – and that’s not the anti-doping brigade. As it happens, the f....

Categories: Innovation

Tags: Technology, Process, Innovation, CFO

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The Social CEO

Sangita Joshi, Managing Partner, EmPower Research (A Genpact Company) | Aug-03-12

In the last few weeks, out of all the material I read on Social Media (and I consume a LOT of content, believe me!) the one topic that keeps featuring at odd intervals, but doesn’t see much engagement is CEO “Listening”. A report from CEO.com and business intelligence firm DOMO no....

Categories: Smart Decision Services, C Suites

Tags: Social Media, Social Listening, CEO,

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Driving Growth with Social Media: How to Use Social Listening

Richard Essigs, Vice President, Consumer Goods Genpact | Aug-01-12

Social listening, because of its immediacy and the fact that it taps a global audience, is a powerful research tool capable of generating actionable insights in time to seize opportunities. Smart companies are listening to those conversations and using them to drive product development, brand awaren....

Categories: Smart Decision Services

Tags: Social Media, Social listening

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