Blogs: 2012-4

Cost to Serve: An Under-Utilized Lever to Profitable Growth

Suresh Iyer, Vice President, Supply Chain & Engineering Services Practice | Apr-17-12

Cost to Serve:An Under-Utilized Lever to Profitable Growth Stating that uncertainty in the business environment is the only ‘certainty’ nowadays is almost a cliché. However, it is heartening to see ‘smart’ enterprises leverage creative ways of engaging customers and dr....

Categories: C Suites, Organization Effectiveness

Tags: Cost management, CFO

Comments (1)

The SMART Approach to Goal-Setting

John McMahan , VP, Global F&A Practice Leader | Apr-12-12

Senior executives, whether in the private or public sector, spend a great deal of time attempting to measure performance. Their underlying objective is to align their organization’s goals to achieve performance expectations. I often hear these same executives decry the effectiveness of the a....

Categories: Organizational Effectiveness, C-Suites

Tags: Operations Planning, Process Excellence, SMART.

Comments (0)

Powering the Intelligent Enterprise through Process

Tiger Tyagarajan, President & CEO, Genpact | Apr-06-12

Organizations do two things; they run and they make decisions. The economic turbulence and resulting uncertainty has forced them to reevaluate the way they do both. In today’s volatile uncertain world, organizations need to drive innovative solutions to capture opportunities when they occur, w....

Categories: Organization Effectiveness

Tags: Genpact, positioning, Intelligent Enterprise, Smarter Processes, Smarter Analytics, Smarter Decisions

Comments (1)