Blogs: 2012-2

Services Business Process Excellence: How Do You Execute?

Gopalakrishnan V K, Vice President & Global Practice Leader, After Market Services (AMS) | Feb-23-12

How does a company turn the five pillars of a successful initiative into action? Through a dual focus on good planning and well-managed execution. In the planning stage, the focus should be on outcomes, processes, and understanding the Key Performance Indicators (KPIs) that drive better outcomes. Se....

Categories: Organization Effectiveness

Tags: After Market Services, Process Excellence

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Applying Analytics to Boost Collections Performance

Prakash Hariharan, Vice President and Head – Order to Cash Solutions and SEP Leader | Feb-17-12

With the global business climate remaining uncertain, better working capital management through efficient Credit and Accounts Receivables management remains a top priority for Finance executives. In the past, companies typically have invested heavily in ERP technologies to achieve this objective, an....

Categories: Effectiveness, Smart Decision Services

Tags: Analytics, Collection

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Delivering the Punch in Business Outcome Pricing Models

Keith Meyer, Vice President, F&A Practice Lead | Feb-09-12

While a good many changes will impact outsourcing over the next five years, first and foremost will be a focus on outcome-based pricing models. When focusing on clients’ end-to-end processes and the advantages of an outsourcer doing a client’s work, the discussion moves to outcomes prett....

Categories: C Suite, Organization Effectiveness

Tags: Outsourcing, Pricing Model

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The Supply Chain: The CFO’s Crystal Ball?

Rajeev Menon, Practice Leader - Source to Pay | Feb-06-12

It might surprise a good many CFOs to learn that they have in their possession a real “crystal ball” that allows them to more accurately understand the market factors affecting their organization and better predict financial performance. The enormous amount of data contained within the c....

Categories: C Suite, Supply Chain And Procurement

Tags: CFO, Supply Chain Management

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