Blogs

Rethinking two fundamentals of a smarter collections process

Khalid A. Siddiqui, European OTC Practice Leader | May-17-13

We all know the business maxim "you can't manage what you can't measure." This is perhaps no truer than when companies are thinking about the effectiveness of their collections process. Two fundamentals come into play when companies decide move to the next level in collections excellence: the metric....

Categories: Finance and Accounting

Tags: OTC, DSO, collections effectiveness index, CSI

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Runaway Spreadsheets and Renegade Users

Anoop Lalla, Vice President, Practice Leader, Enterprise Application Services – Business Intelligence and Data Services | May-13-13

Spreadsheets are still the most ubiquitous BI fixture in any organization around the world. Depending on the stakeholder you have these discussions with there is always a different view of this problem: spreadsheets being labeled as either life savers or renegade. This leads to the....

Categories: Organization Effectiveness

Tags: IT, Business Intelligence, Data Warehousing, BI

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Using Collaboration to improve DSO performance

Bradley Palmer, AVP-Business Development-Akritiv, a Genpact Company | May-08-13

By now we've all heard how Google, Facebook and Twitter are changing the way people communicate. It's difficult to find a news program on television that does not reference a “Google Search”, “Tweet”, “Blog” or information pulled from somebody’s “Faceb....

Categories: Finance and Accounting

Tags: OTC, DSO, Collaboration, CFO

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Herding cats and calling it a circus. Why scientific process management matters

Gianni Giacomelli, Senior Vice President – Product Innovation | May-02-13

Practitioner is a widely abused word. It tends to be associated with people who have done things for a long time, and as a result they are expected to know them well. Often, they are brought in as consultants. Our business is full of practitioners – those who have done F&A or core banking ....

Categories: Innovation

Tags: Process, F&A, BPO

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Are Your OTC Processes Ready for Growth?

John Salek, Vice President, Business Services of Genpact’s Order to Cash Group | Apr-29-13

Everyone talks about the need for growth, and it’s true that every company today is looking for revenue in places they might never have considered in the past. But moving into new markets and expanding your customer base means new business models and higher risk—something your current Or....

Categories: Finance and Accounting

Tags: OTC, CFO, ERP, F&A

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