Harpreet Duggal Senior Vice President - India to India Harpreet heads Genpact's "India for India" initiative, and is leading the charge in building this business in a key growth market for the organization. He continues to head Genpact's Automotive vertical, a business he built from scratch and played a pivotal role in forging strong relationships with major clients. Additionally, Harpreet is the business leader for NGEN - a media process outsourcing joint venture between Genpact and NDTV. Harpreet joined Genpact in 2001 as the Business Development leader for the Consumer Finance Businesses of GE in the US and Europe and was one of the core members of the team that launched Genpact's Hungary operations. In 2004, he moved into the role of Business Leader for Genpact's Customer Fulfillment Center of Excellence, where he drove significant improvements around end-customer satisfaction, process excellence and transaction productivity. Harpreet has over 18 years of experience in the area of Business Development and Marketing, having held key roles in Telstra, British Telecom and GE. He is a Computer Engineer and holds an MBA in Marketing from the Faculty of Management Studies, Delhi, India.