A History of Innovation that has Defined an Industry Genpact was an early mover in the industry and is a pioneer in many of the areas that have given strength to Business Process Management and the globalization of services. These key methodologies, business initiatives, and practices have been emulated by many others in the industry and around the globe. We believe our constant focus on innovation enables our clients to stay ahead of the curve and continuously benefit from what is new in process management. Download the Genpact Firsts brochure: