Banking and Capital Markets | Genpact
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Banking and capital markets

Enabling financial services firms to win in the digital economy, better serve customers, and be the future of banking

banking and capital markets

Automotive finance

Bringing auto finance into the future

Capital markets

Bolster your capital growth

Commercial banking

Faster loans, happier customers

Consumer banking

When it comes to retail banking, customer centricity is everything

Fintech

Sustainable growth in digital financial services

Payments

Empowering cards and payments companies to scale with confidence

Private equity

Enterprise value – delivered

Genpact in banking: winning in the digital economy

Awards and accolades

We lead in what we do. Many annual rankings and major research organizations recognize our ability to blend process, data, technology, and industry expertise to curate and deliver innovative solutions for the banking and capital markets sector.

Everest Group PEAK Matrix

Leader

Financial Crime and Compliance Operations Services

2021 - 2024

Everest Group PEAK Matrix

Leader

Banking Operations

2019 - 2023

ISG Provider Lens™

Leader

Customer experience services

2023

HFS Research

Enterprise Innovator

Cards and payments services

2023

Become an instinctive bank

Three macro trends are having a major impact on the world and banking. See how successful banks are connecting, predicting, and adapting while adopting digital technologies, enabling them to transform into instinctive enterprises.

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Why Genpact

Over 200 of the world's leading global banks and financial institutions work with Genpact as a transformation partner. We help scale and transform your operational processes, navigate digital innovation, and create the best operating model for your commercial objectives.

Insight hero transforming the software development cycle with generative ai

Transforming the software development cycle with generative AI

Revolutionizing test scenario creation: Automating BDD scenarios for an investment giant. Enhance productivity, accuracy, and traceability effortlessly.
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Insight hero banking on process mining for a better customer experience

Banking on process mining for a better customer experience

See how a leading financial organization used our process mining expertise to improve the customer experience in personal banking and mortgage applications
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Insight hero how apex clearing corporation takes fighting financial crime to new heights

How Apex Clearing Corporation takes fighting financial crime to new heights

Apex Fintech Solutions reduced false positives by 45% and closed investigations 60% faster with Genpact's financial crime software suite, riskCanvas.
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+25,000

experts and consultants

+200

global financial services clients

30

global delivery centers

How we think

Tap into our latest thought leadership.
Insight hero become a data driven financial institution
  • AI and data analytics

Become a data-driven financial institution

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  • Risk

Everest Group names Genpact a leader in financial crime and compliance

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  • Customer and employee experience

Genpact a leader in the ISG Provider Lens™ report for customer experience services

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  • AI and data analytics

Banking on collaboration: How to connect business and technology leaders

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View more insights
  • AI and data analytics

How banks can improve customer care now with generative AI

All financial institutions need to know about where to use generative AI now, what to have in place before they start, and a few risks to keep in mind.

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From wasted moments to the moments that count

Our innovation and industry knowledge allows financial institutions to anticipate customer needs, reduce fraud, and deliver seamless experiences, allowing people to focus on what matters most.

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