Press Release


Genpact Reports Results for the Third Quarter of 2014

Revenues of $588.1 Million, Up 9.9% Adjusted Income from Operations of $88.5 Million Cash Flow from Operations of $85.7 Million

NEW YORK, November 5, 2014 — Genpact Limited (NYSE: G), a global leader in designing, transforming, and running intelligent business operations, today announced financial results for the third quarter ended September 30, 2014.

Key Financial Results – Third Quarter 2014

  • Revenues were $588.1 million, up 9.9% from $534.9 million in the third quarter of 2013. Revenues from Global Clients were up 12.9%, and business process outsourcing (BPO) revenues from Global Clients were up 15.8%. Excluding the revenues from the Pharma link acquisition completed in the second quarter, total revenues were up 7.8% and revenues from Global Clients were up 10.1%.
  • Income from operations was $72.9 million, compared to $86.0 million in the third quarter of 2013.
  • Adjusted income from operations was $88.5 million, compared to $95.0 million in the third quarter of 2013.
  • Margins from adjusted income from operations were 15.0%, compared to 17.8% in the third quarter of 2013.
  • Net income attributable to Genpact Limited shareholders was $46.7 million, compared to $70.3 million in the third quarter of 2013.
  • Diluted earnings per common share were $0.21, compared to $0.30 in the third quarter of 2013.
  • Adjusted diluted earnings per share were $0.26, compared to $0.33 in the third quarter of 2013.

N.V. ‘Tiger’ Tyagarajan, Genpact's president and CEO said, “We had a strong third quarter, with Global Client revenues resuming double-digit growth. We continued the disciplined execution of our strategy by focusing our resources and investments in our chosen verticals, geographies and service lines. We are ahead of our planned investments in client-facing teams and domain-led capability builds. We have also improved productivity in our client-facing teams, which is reflected in bookings momentum and improved win rates.”

Revenues from Global Clients represented approximately 80% of Genpact's total revenues, or $470.8 million, with the remaining approximately 20% of revenues, or $117.3 million, coming from GE. GE revenues decreased 0.4% from the third quarter of 2013, adjusted for dispositions by GE of businesses that Genpact continues to serve as Global Clients. Revenues from Global Clients grew 12.9% over the third quarter of 2013, led by growth in the life sciences, consumer product goods, insurance and infrastructure, manufacturing and services verticals. BPO revenues from Global Clients grew by 15.8%.

In the 12 months ending September 30, 2014, Genpact grew the number of client relationships with annual revenues over $5 million to 88 from 77 as of September 30, 2013. This includes client relationships with more than $15 million in annual revenue increasing to 30 from 25, and client relationships with more than $25 million in annual revenue increasing to 15 from 12.

76.0% of Genpact's revenues for the quarter came from BPO services, up from 75.1% in the third quarter of 2013. Revenues from IT services were 24.0% of total revenues for the quarter, compared to 24.9% in the third quarter of 2013.

Genpact generated $85.7 million of cash from operations in the quarter, compared to $125.5 million in the third quarter of 2013. Genpact had approximately $424.2 million in cash and cash equivalents and short term deposits as of September 30, 2014.

As of September 30, 2014, Genpact had approximately 67,500 employees worldwide, up from approximately 62,200 as of September 30, 2013. Genpact's employee attrition rate for the quarter was approximately 27%, measured from the first day of employment, compared to 25% for the same period in 2013. Annualized revenue per employee for the quarter was $36,200, unchanged from the third quarter of 2013.

Year-to-Date Results

  • Revenues were $1.678 billion, up 6.6% from $1.574 billion for the nine months ended September 30, 2013.
  • Income from operations was $223.2 million, compared to $237.9 million in the nine months ended September 30, 2013.
  • Adjusted income from operations was $262.4 million, compared to $267.0 million for the nine months ended September 30, 2013.
  • Margins from adjusted income from operations were 15.6%, compared to 17.0% for the nine months ended September 30, 2013.
  • Net income attributable to Genpact Limited shareholders was $146.3 million, compared to $180.9 million for the nine months ended September 30, 2013.
  • Diluted earnings per common share were $0.65, compared to $0.77for the nine months ended September 30, 2013.
  • Adjusted diluted earnings per share were $0.77, compared to $0.88 for the nine months ended September 30, 2013.

Genpact's employee attrition rate for the nine months ended September 30, 2014 was 25%,unchanged from the same period in 2013, measured from the first day of employment. Annualized revenue per employee for the nine months ended September 30, 2014 was $35,400,compared to $35,800 for the nine months ended September 30, 2013.

2014 Outlook
Tyagarajan continued, “Our growth strategy is beginning to generate results and we now expect 2014 revenues to be at the highend of the previously announced range of $2.24 to $2.28 billion. We expect adjusted operating income margins to be at the low end of the previously announced range of 15.0 – 15.5%, reflecting accelerated investments in client-facing teams and capabilities.”

Conference Call to Discuss Financial Results
Genpact management will host an hour-long conference call beginning at 4:30 p.m. ET on November 5, 2014 to discuss the company’s performance for the third quarter of 2014. To participate, callers can dial +1 (800) 322-2803 from within the U.S. or +1 (617) 614-4925 from any other country. Thereafter, callers will be prompted to enter the participant code, 72988297.

A live webcast of the call including slides with our comments will also be made available on the Genpact Investor Relations website at http://investors.genpact.com. For those who cannot participate in the call, a replay and podcast will be available on the Genpact website after the end of the call. A transcript of the call as well as the presentation slides will also be made available on the website.

About Genpact
Genpact (NYSE: G) stands for “generating business impact.” We design, transform, and run intelligent business operations including those that are complex and specific to a set of chosen industries. The result is advanced operating models that foster growth and manage cost, risk, and compliance across a range of functions such as finance and procurement, financial services account servicing, claims management, regulatory affairs, and industrial asset optimization. Our Smart Enterprise Processes (SEPSM) proprietary framework integrates effective technology and data-driven insight into the fabric of enterprise processes to help our clients be more competitive. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. We have rapidly grown to over 66,000 people in 25 countries with key management and corporate offices in New York City, but our global critical mass doesn’t dilute our flexible and collaborative approach and our management team still drives client partnerships personally. Our clients attribute much of our success to our unique history – behind our passion for process and operational excellence is the Lean and Six Sigma heritage of a former General Electric division that has served GE businesses for more than 16 years. Follow Genpact on Twitter, Facebook, LinkedIn, and YouTube.

Safe Harbor
This press release contains certain statements concerning our future growth prospects and forward-looking statements, as defined in the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those in such forward-looking statements. These risks, uncertainties and other factors include but are not limited to a slowdown in the economies and sectors in which our clients operate, a slowdown in the business process management and information technology services sectors, the risks and uncertainties arising from our past and future acquisitions, our ability to manage growth, factors which may impact our cost advantage, wage increases, changes in tax rates and tax legislation, our ability to attract and retain skilled professionals, risks and uncertainties regarding fluctuations in our earnings, general economic conditions affecting our industry as well as other risks detailed in our reports filed with the U.S. Securities and Exchange Commission, including Genpact's Annual Report on Form 10-K. These filings are available at http://www.sec.gov. Genpact may from time to time make additional written and oral forward-looking statements, including statements contained in our filings with the Securities and Exchange Commission and our reports to shareholders. Although Genpact believes that these forward-looking statements are based on reasonable assumptions, you are cautioned not to put undue reliance on these forward-looking statements, which reflect management's current analysis of future events and should not be relied upon as representing management's expectations or beliefs as of any date subsequent to the time they are made. Genpact does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of Genpact.

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For more information:

Bharani Bobba (Investors)
bharani.bobba@genpact.com
+1 (203) 300-9230

Gail Marold (Media)
gail.marold@genpact.com
+1 919-345-3899

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