Management Team


Riju Vashisht

SVP & Chief Operating Officer, Consumer Goods, Retail, Life Sciences and Healthcare

Riju Vashisht serves as the chief operating officer (COO) of Genpact’s Consumer Goods, Retail, Life Sciences and Healthcare businesses.  In this role, she oversees global operations and employee engagement for these verticals and is focused on driving continuous improvement, productivity, and learning and development efforts as well as leveraging new operating models and technologies for client transformation.

Riju rejoined Genpact in 2014 from Wal-Mart in India where she served as executive vice president of Human Resources for three years. Prior to that, she was at Genpact from 2001 to 2010 where she held a variety of people leadership roles for India, the Philippines and South Africa including learning and development. Her core strengths across all roles has been a deep understanding of business drivers in great detail and the ability to effectively align clients and operations to execute with speed. Prior to her first stint at Genpact, Riju worked at Whirlpool and Unilever in HR leadership roles.

A Certified Six Sigma Green Belt, Riju earned an MBA from the Xavier School of Management (XLRI), Jamshedpur and BS in engineering at the Maulana Azad National Institute of Technology. 

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