SVP & Sales Leader, Hi-Tech, Manufacturing and Services
Harpreet Duggal is the senior vice president and sales leader for the company’s Hi-Tech, Manufacturing and Services vertical businesses, leading a large team focused on growing revenues from new and existing client accounts. Prior to his current role, he served as business leader for the India-to-India and the Middle East markets for Genpact along with the Hi-Tech vertical and the Internal Audit and Risk Consulting business lines.
He joined Genpact in 2001 as the business development leader for the Consumer Finance businesses of GE in the U.S. and Europe and was one of the core members of the team that launched Genpact's Hungary operations. In 2004, Harpreet moved into the role of business leader for Genpact's Customer Fulfillment Center of Excellence, where he drove significant improvements around end-customer satisfaction, process excellence and transaction productivity. Prior to leading the India-to-India business, he led Genpact's Automotive vertical, a business he built from the ground up and where he played a pivotal role in forging strong relationships with major clients.
Harpreet has over 25 years of experience in the area of business development and marketing, having held prior key roles in Telstra, British Telecom and GE. He holds a master’s of business administration in marketing from the Faculty of Management Studies, Delhi, India and a bachelor’s of science degree in computer engineering.