Diversity and Inclusion

A Global and Diverse Workforce

Diversity and Inclusion (D&I) has been at the cornerstone of Genpact’s corporate culture since our inception in 1997 and has been paramount to our growth and success. It’s fully embraced in all regions where we operate – Asia, Pacific, Africa, Middle East, Europe, North America, and Latin America.

Our geographically-distributed workforce fosters an environment where individuals of diverse race, color, ethnicity, culture, gender, sexual orientation, gender identity and expression, religion, nationality, age, disability, and marital and parental status may succeed professionally and fully contribute to the goals of Genpact.

We believe D&I is important because it’s a critical enabler and accelerator of financial performance and innovation. Additionally, it makes Genpact an employer of choice. The two pillars of our D&I program – growth into a more global organization and increased gender balance leadership – are ingrained in every corner of our business, every day and in every time zone. We are also continually leveraging benchmarks and metrics to drive transformation and continuous improvements in these two strategic imperatives.

Explore in more detail our global and gender diversity efforts. See an example of our global and diverse workforce in action – Genpact’s Sales Development Program.

Global Diversity

Our operations began in India as a division of GE Capital, but Genpact has now expanded its presence to 25 countries with senior management evenly dispersed across both emerging markets and the developed markets where our clients are based. Our workforce represents 50 nationalities and 37 languages spoken.

The geographic spread of Genpact’s senior management (SVPs and VPs) comprises 44% in US/Latin America; 36% in India; 14% in Europe; and 6% in Asia Pacific. We have become experts in how to effectively work across borders through multi-cultural orientation, training, and technology.

Gender Diversity

Genpact’s commitment to having a gender balanced workforce is also traced to our roots in India. We pioneered practices to create a female-friendly work environment that considered cultural norms. Genpact organized “family days” at our offices to educate parents on the:

  • Importance of the contributions their daughters made to the organization
  • Professional environment and opportunities for growth
  • Emphasis on ensuring the safety and security of the workforce such as providing transportation
  • Flexible work practices and benefits such as onsite childcare centers

We continue these practices today and have expanded them significantly around the world. In March 2015, Genpact launched the Genpact Center for Women’s Leadership in partnership with Ashoka University, a first-of-its-kind industry-academia partnership to drive gender-inclusive growth with a vision to create a balanced distribution of income, resources, and decision-making powers across sectors.

Our practices take a holistic approach in furthering gender diversity at every level of the organization – with a particular focus on leadership levels – and are structured around attracting, developing, advancing, and retaining top talent. As our President and CEO Tiger Tyagarajan states in his blog, gender diversity is critical to the success of any company and is not just another box that a company checks off of a list. He has also written extensively about global talent development and the need for inclusiveness, especially by increasing the number of women in the workforce.

At a Glance

  • 38% women in the global workforce, and rising
  • Women’s Networking Forums for thousands of employees in all regions with senior-level sponsors and anchors
  • Sponsorship Program to accelerate the growth of high potential women through the right resources
  • Work-life continuity that promotes employee well-being through inclusive policies, support systems, services, and employee assistance programs
  • Positive work environment through multiple awareness forums, channels, and training

To ensure that Genpact is leveraging all available best practices to help build an even more gender-inclusive workforce, we partner with leading organizations such as Catalyst, the Center for Talent Innovation (CTI), The Conference Board, and the National Center for Women and Information Technology (NCWIT).

Tiger Tyagarajan is also a founding member of the US chapter of the 30 Percent Club, a global group of business leaders across industries who are working together to achieve better gender balance at all levels of organizations including corporate boards.

Click here to hear more from some of our female business leaders.

Watch our client Mary Hoeltzel - VP and Global Chief Accounting Officer - Cigna, share her insights


Let’s talk about what you’re interested in.

Let's Get Started