Genpact is a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world. The company combines process expertise, information technology and analytical capabilities with operational insight and experience in diverse industries to provide a wide range of services using its global delivery platform. Range of Services Genpact provides a wide range of services, including Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management. In the Netherlands, our prime focus is on SAP-related services. Our goal is to help our clients improve the ways in which they do business by continuously improving their business processes by improving the use of technology and tools such as Six Sigma and Lean principles. As a service provider, we strive to be a seamless extension of our clients’ teams. Genpact manages complex processes in multiple geographic regions, delivering its services from a global network of more than 35 operations centers in 13 countries. Our global delivery centers are currently located in India, China, the Philippines, Romania, Hungary, Poland, the Netherlands, Spain, Morocco, Mexico, Guatemala and the United States. Genpact takes a comprehensive, pragmatic and process driven approach to the design and delivery of client solutions. We take an end-to-end view of a client’s process, working up and down stream, often beyond the scope of the engagement, to maximize value for the client and deliver beyond contractual obligations. This is enabled by our deep knowledge on technology and by being one of the largest global analytics and market research services organizations having the single largest pool of dedicated Lean Six Sigma experts in reengineering with strong IT/technology capabilities focused on an ROI-driven approach. Our goal is to tangibly impact the balance sheet of our clients through superior business process management.