Genpact is a global leader in business process and technology management. We combine our process expertise, information technology and analytical capabilities with operational insight derived from experience in various industries to provide a wide range of services using our global delivery platform. Genpact provides a wide range of services, including Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, and IT Infrastructure and Management . About Genpact Netherlands In the Netherlands we are providing a wide range of services in the field of SAP consulting. We are proud that our clients have a positive image of us resulting in a customer retention rate higher than 98% in the following focus areas: Utilities Insurance SAP-BW SAP-BI/BO Closing & Consolidation Master Data Management Reengineering We have “best of breed” SAP consultants, who are part of “Knowledge Communities” because it matters to us whom you work with and learn from, having the opportunity to work on projects that drive impact rather than regular work and get the job satisfaction that you always wanted. Furthermore we focus on personal and professional development of our consultants in our global environment. We ensure that our people grow not only on the technical side of the business but as well on the processes at the business side: Utilities, Insurance, Order-to-Cash, Source-to-Pay, Record-to-Report, etc.   Our journey in Rotterdam started in 2007 when Genpact acquired ICE Consulting, a company specializing in staff augmentation of highly qualified professionals specialized in SAP. Over the years we have been providing this high-end staff augmentation to our clients as well as project-based consulting and Application Management Services. In order to respond to the requirements of the market, we are willing to provide clients with resultsbased payments of our efforts. This shows that we are willing to put our money where our mouth is!   Our goal is to help our clients improve the ways in which they do business by continuously improving their business processes by the innovative use of technology and where possible using Six Sigma and Lean principles. Genpact manages complex processes in multiple geographic regions, delivering its services from a global network of more than 35 operations centers in 13 countries. Our global delivery centers are located in India, China, Guatemala, Hungary, Mexico, Morocco, the Netherlands, the Philippines, Poland, Romania, South Africa, Spain and the United States. We have a unique heritage. We built our business by meeting the demands of the leaders of the General Electric Company (GE) to increase the productivity of their businesses. We began in 1997 as the India-based business process services operation of GE Capital. Our leadership team, processes and culture have been deeply influenced by our eight years as a captive operation of GE. Many elements of GE’s success-the rigorous use of metrics and analytics, the relentless focus on improvement, a strong emphasis on the client and innovative human resources practices-are the foundations of our business.