Blogs

The SMART Approach to Goal-Setting

John McMahan , VP, Global F&A Practice Leader | Apr-12-12

Senior executives, whether in the private or public sector, spend a great deal of time attempting to measure performance. Their underlying objective is to align their organization’s goals to achieve performance expectations. I often hear these same executives decry the effectiveness of the a....

Categories: Organizational Effectiveness, C-Suites

Tags: Operations Planning, Process Excellence, SMART.

Comments (0)

Services Business Process Excellence: How Do You Execute?

Gopalakrishnan V K, Vice President & Global Practice Leader, After Market Services (AMS) | Feb-23-12

How does a company turn the five pillars of a successful initiative into action? Through a dual focus on good planning and well-managed execution. In the planning stage, the focus should be on outcomes, processes, and understanding the Key Performance Indicators (KPIs) that drive better outcomes. Se....

Categories: Organization Effectiveness

Tags: After Market Services, Process Excellence

Comments (0)